# 360° Business Support for Payment Platforms

Source: https://test-seo-payenteasy.pne.io/payment_technologies/payment_solution_support

_Payneteasy provides 360° payment solution support, continuously improving systems based on industry trends to help clients operate securely and efficiently._

Payneteasy routinely studies latest industry trends and improves the system accordingly. Doing so helps us ensure that our partners always have the best level of service and maximum flexibility for all their payment needs.

## Payment solution support

Payneteasy works together with partners in order to provide customized functionalities based upon each companies’ unique and precise needs to achieve outstanding results.

#### Regular emails about new features and functionality

#### Up-to-date technical documentation

#### Online presentation of a new functionality and its use-cases

### Integrated support system

To ensure your Payneteasy experience is as smooth as possible, we provide comprehensive technical support. It starts from ongoing guidance during the launch, and continues with trainings on the best practices for payment platform configuration.

##### Welcome presentation and employee training

##### Speedy communication via Payneteasy website, e-mail, messengers and other channels

##### Major merchants support and participation in negotiations

##### Serving as technical specialists of payment service provider when necessary

##### Communication with external systems as a technology provider

##### 24/7 support for emergency cases

##### Dedicated ticketing center

### Fully functional testing environment

To ensure transition is seamless, Payneteasy offers use of a fully functional testing environment for all partners. The Payneteasy sandbox enables companies to organize test integrations and merchants’ connections in the most efficient way, ensuring each new start is as optimized as possible.

##### 3-D Secure tests

##### Ability to test e-commerce and card transactions

##### Extended logging of test operations for quick and precise corrections of errors

##### Test scenarios for customer payment experience

### See also

[#### Technologies

Payneteasy wants to make sure that every legit transaction through   
 the gateway turns into profit.](/payment_technologies)