360° Business Support
Payneteasy routinely studies latest industry trends and improves the system accordingly. Doing so helps us ensure that our partners always have the best level of service and maximum flexibility for all their payment needs.
Payment solution support
Payneteasy works together with partners in order to provide customized functionalities based upon each companies’ unique and precise needs to achieve outstanding results.
Regular emails about new features and functionality
Up-to-date technical documentation
Online presentation of a new functionality and its use-cases
Integrated support system
To ensure your Payneteasy experience is as smooth as possible, we provide comprehensive technical support. It starts from ongoing guidance during the launch, and continues with trainings on the best practices for payment platform configuration.
Welcome presentation
and employee training
Speedy communication via
Payneteasy website, e-mail,
messengers and other channels
Major merchants support
and participation in negotiations
Serving as technical specialists
of payment service provider when
necessary
Communication with external
systems as a technology provider
24/7 support for emergency cases
Dedicated ticketing center
Fully functional
testing environment
To ensure transition is seamless, Payneteasy offers use of a fully functional testing environment for all partners. The Payneteasy sandbox enables companies to organize test integrations and merchants’ connections in the most efficient way, ensuring each new start is as optimized as possible.
3D Secure tests
Ability to test e-commerce and card transactions
Extended logging of test operations for quick and precise corrections of errors
