About Us Solutions Business Type Contact Us Support

Acquiring Bank and Issuing Bank: What are They and Why are They Needed?

Boaz Gam

Boaz Gam


3 min
The Essence of the Issuing Bank The Essence of the Acquiring Bank Acquirer VS Issuer: Functions
Why is Acquiring Bank Necessary for your Business? Tips on Picking the Right Acquirer

A card issuing bank and an acquiring bank are some of the required parties to conduct a payment transaction. It is important for merchants to understand what responsibilities each of the parties has, how they get involved in payment processing, and what the difference between these two notions is.

The Essence of the Issuing Bank

TThe issuing bank or entity is a financial institution that issues and services plastic cards. Issuing banks are members of international payment networks and act as guarantors of the fulfillment of financial obligations that arise in the process of using a credit card.

The plastic card provided by the issuing bank is considered its property throughout the entire validity period, with the user standing as its owner. The credit card’s issuing entity is indicated on the plastic.

The Essence of the Acquiring Bank

The acquiring (servicing) bank, also known as the merchant acquirer, is a credit organization that arranges points for accepting bank card purchases (terminals, ATMs). It also carries out a whole range of activities related to transaction settlements and payments on bank cards at these points, i.e. such institutions process credit cards.

When performing financial operations on the cards of other financial institutions’ issuing, the acquiring bank uses the payment system of the credit card issuer to transfer funds to its service point. Transaction settlements between the merchant acquirer and the card-issuing bank are carried out by the settlement bank in which these credit institutions open correspondent accounts.

Note that one financial institution can combine the functions of the acquiring and issuing banks.

The acquirer can transfer the technical side of the credit card transaction cycle to specialized service organizations, called processing centers.

Acquirer VS Issuer: Functions

To better understand the difference between these two institutions, let’s consider the main functions that the acquirer and the issuer perform.

The Issuing Bank The Acquiring Bank
Plastic card issuing and its registration by creating a personal current account. Customer card authorization by sending a transaction request to the issuing bank.
Customer card authorization by providing a response to the acquirer’s request. The process of transferring funds to the settlement account of an outlet.
Transfer of funds based on invoices issued in the acquiring system. Refunding the outlets where goods or services were paid for via a credit card transaction.
Provision of an account statement. Accepting, sorting, and sending electronic and paper documents.
Financial security. Setting additional requirements that improve the level of security networks throughout the payment process (code requests, limits for card transactions). Stop-list distribution.

Why is Acquiring Bank Necessary for your Business?

The merchant acquirer is an institution that provides clients with the opportunity to conduct the non-cash payment process at the sales points or online using POS and mPOS terminals. So, the main advantages that companies get from the cooperation with the merchant acquirer include:

  • the ability to accept cashless payments;
  • getting a well-functioning credit card payment platform for making secure transactions;
  • 24/7 availability;
  • ease of making accounting reports;
  • fraud prevention.

Tips on Picking the Right Acquirer

To choose a suitable bank, one needs to compare all the conditions offered by acquirers. Here are some essential features to pay attention to when selecting an acquiring bank for your business’s card payment processing:

Fees and Commission

It is crucial that you are aware of the commission charged per transaction alongside other costs. After all, each acquiring financial institution has its own tariffs and interest rates, and while the payment commission may be higher, the equipment could be provided free of charge or at a minimum price. For others, on the contrary, a low transaction rate is complemented by the high cost of the terminal. Besides, check if there are any hidden service expenses, monthly subscription costs, or account fees.

It is important not to forget about opening a current account. Its maintenance also requires costs. And here, it is important to study all the proposed conditions.

This can be done in several ways:

  1. By contacting the nearest bank branch;
  2. By calling the hotline number;
  3. Leaving a request on the institution’s website.

Terminal-Related Costs

Not all banks agree to work with POS terminals and smart cash registers obtained from third parties. So, it is essential to compare the expenses related to renting, purchasing, setting up, and maintaining these devices.


Is your target customer group local, or are you aiming for an international outreach? If you are willing to conduct sales with a global card transaction scale, ensure that the acquiring bank you choose offers worldwide coverage.

Technical Support

Check if the bank's staff will deliver and set up the equipment. Besides, it is essential to know the support team’s working hours and whether or not their services are included in the pricing.

Available Features

Is the acquiring bank you have in mind versatile enough in terms of functionality? Does it have features like payment routing, credit transaction processing, purchases with delayed confirmation? Checking such details is extra important.


Selecting a merchant acquirer that can provide your business with a tailor-made solution is a brilliant idea. In the long run, working with banks that offer both direct acquiring and various additional payment methods will save you funds, time, and human resources.

So there you have it - you are now ready to make an informed decision when selecting the ideal option among the variety of acquiring banks. However, there is yet another thing to consider: a reliable payment gateway.

Linking Merchants and Customers - Payneteasy Payment Gateway Solution

As you probably know, a payment gateway is an intermediary that networks between a merchant and a consumer. It passes encrypted credit card information between multiple parties, including the acquiring and issuing banks. That is why it is an essential link in the payment process and must also be selected wisely.

Payneteasy offers a customizable, PCI DSS-compliant payment gateway solution that provides a full range of processing services. You can count on a smooth shopping experience for every customer, as we guarantee:

  • Fast integration
  • Catering to any payment interaction
  • Effective fraud management
  • Unbeatable uptime
  • Full technical support

Reach out now and receive a personalized quote within one workday!


Which bank is indicated on the card – issuer or acquirer?

The current bank issues the card and indicates its data on the card, i.e. it is the issuing bank that is indicated on the card.

Can the acquiring bank and the issuing bank be the same one?

Yes, one financial institution can combine the acquiring and issuing functions.

Commentaries 0

We use cookies What does it mean?

Payneteasy uses cookies to improve its perfomance and enhance your user experience

More info