Chargebacks, whether stemming from genuine concerns or fraudulent activities, pose a pressing issue for merchants. After all, these fees have the power to chip away business revenue, drain valuable resources, and negatively affect the company’s reputation.
The payment acceptance rate is a key performance indicator that reflects the ratio of consumer-initiated transactions that were completed successfully. As practice shows, a good benchmark for this KPI is anywhere around 80% or higher, so if your eCommerce business consistently sees lower figures, it is a clear sign that it is time to reconsider your approach.
Over the past several years, the global payment ecosystem has been experiencing significant challenges, such as major economic shifts caused by the pandemic, rising inflation, and increasing interest rates. These issues have been manifesting themselves across a variety of aspects, including the performance of credit cards.
According to a paper published by the US Faster Payments Council in January 2024, the value and volume of international transactions over the past decade have grown by 37% and 61%, respectively. While such an increase reflects the improving interconnectedness of the global economy, it also emphasizes the need for more efficient cross-border payment systems.
In a blog post published on January 9, X, the social media platform previously known as Twitter, confirmed its intention to release an in-house peer-to-peer (P2P) payment solution in 2024. This is big news, as it marks a significant step toward X achieving its goal of becoming an “everything app” with extensive financial capabilities.
Today’s payment landscape offers users a wide array of alternatives to choose from. Among this variety of options, transactions employing NFC chips and QR codes have become particularly popular over the past few years. What’s more, as we navigate through 2024, we can expect the competition between these two contactless technologies to intensify even further.
Modern society is becoming increasingly aware of the faults of the past and is focusing on building a better world with core values at its foundation. In the payment sphere, this tendency translates to shaping a financial landscape that embodies transparency, fairness, and accessibility. Yet, the journey toward providing inclusive financial services to every individual is a challenging one.
As 2024 approaches, it can be tempting to start looking into payment industry predictions. Yet, before delving into future trends and developments, it is crucial to review the past year’s valuable lessons. In fact, one of the most important questions that can be asked during such a reflection is: “Did the industry trends match the experts’ predictions given at the beginning of 2023?”
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