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Mastercard First-Party Trust Program: Addressing Chargeback Misuse

Based on a study conducted by Mastercard, first-party chargeback misuse, commonly known as friendly fraud, accounts for 75% of all chargebacks reported under the fraud reason code. This means that in two-thirds of cases, cardholders and issuers file false claims of fraud either deliberately or by mistake even though they have genuinely participated in transactions.

4 min
Global

What Does the Future of ATMs Look Like in a Hi-Tech World?

Once a breakthrough in financial services, ATMs can be found everywhere nowadays, making it easy for people to get cash and handle basic monetary tasks. However, with the rise of online banking, mobile payments, and the move toward a cashless society, their future seems uncertain. Are ATMs on the verge of becoming unnecessary, or can they still play a role in today’s hi-tech landscape?

3 min
Global

Top Trends Driving the Evolution of Grocery Shopping in 2024

Nowadays, price inflation continues to be one of the biggest consumer concerns, making them hesitant to make purchases both online and offline. To outweigh these worries, grocers need to focus on optimizing costs and enhancing the customer experience. One way of achieving this is by tapping into the latest payment industry trends and exploring innovative solutions.

4 min
Global

Paperless Transactions in APAC: Current State & Future Insights

While cash and paper checks remain prominent in some countries in the Asia Pacific, the convenience of digital wallets and other novel payment methods is increasing the popularity of alternative transactions. In fact, in 2023, APAC recorded the highest paperless payment value globally, amounting to over $29 billion and representing 52% of the worldwide share.

4 min
Global

Effective Payment Solutions for Optimizing the Customer Journey

The steps through which a consumer goes from discovering and purchasing a product to receiving and using it is called the customer journey. While each of the stages of this process is important, the payment phase must be on top of the business priority list. After all, if the checkout doesn’t flow smoothly, it is likely to result in cart abandonment and, consequently, loss of profit for the merchant.

4 min
Global

Why Financial Service Providers Need to Tap into the Middle Market

In many cases, the financial industry tends to focus on two opposite sides of the business spectrum: small firms and large enterprises. While both of these organization types deserve the attention they receive, there is another segment with its own peculiarities and unique needs that often seems to be left out - mid-market companies.

3 min
Our News

Your Guide to the Key Payment & eCommerce Trends of 2024

If you are involved in commerce, you are very well aware of the dynamic nature of the payment landscape. After all, things like customer preferences, fraud threats, tech solutions, and regulations keep changing all the time, creating an environment that is full of opportunities yet may be difficult to navigate.

4 min
Global

Payments in the Middle East: Key Innovations in the UAE & Beyond

In recent years, the payment landscape in the United Arab Emirates (UAE) and the broader Middle East region has been experiencing a significant transformation. While this process may seem like a consequence of technological progress alone, its roots go deeper and are related to cultural nuances, shifting consumer preferences, and strategic governmental efforts.

5 min
Global

What Are the Winning iGaming Payment Trends in 2024?

To effectively navigate the dynamic world of iGaming, both operators and players must always be ready to adapt to new trends swiftly. Staying up to date is particularly important when it comes to payments, as they often shape the industry’s evolution trajectory. After all, the ease and efficiency of fund transfers directly impact player satisfaction and retention rate.

5 min
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