Frequently Asked Questions
Is 3-D Secure mandatory for all online transactions?
Yes, it's mandatory for most online transactions in many regions like the UK and EU.
Can 3DS cause payment declines?
Yes, if a user doesn’t confirm their identity, the payment may be denied.
How do I know if a website uses 3-D Secure?
You’ll see a 3DS verification screen or a message from your bank asking for a code.
What if a customer fails the 3DS authentication?
Your transaction won’t go through. You may need to try again or use another method.
Is 3-D Secure available for all card networks?
Yes. Major card networks like Visa and Mastercard support 3-D Secure.
What is 3D Secure authentication?
3D Secure authentication is the process where the card issuer verifies the cardholder's identity during an online payment — usually via a one-time code, biometric check (Face ID, fingerprint), or in-app confirmation — before approving the transaction.
What is 3DS 2.0 and how is it different from 3DS 1.0?
3DS 2.0 (EMV 3DS) is the updated 3-D Secure protocol designed for mobile apps and modern browsers. Unlike 3DS 1.0, it supports risk-based authentication, frictionless flow for low-risk payments, biometrics, and is mandatory under PSD2 SCA in the EU.
Does 3D Secure work on mobile apps?
Yes. With EMV 3DS 2.0, 3-D Secure authentication runs natively inside mobile apps using SDKs and biometrics, instead of redirecting the user to a separate browser page like the older 3DS 1.0.