Frequently Asked Questions
What is payment routing and why is it important?
Payment routing is the process of directing each transaction through the optimal path or acquirer to maximize approval rates, minimize costs, and reduce failed transactions. Smart routing uses real-time data to make these decisions automatically, which is critical for businesses processing high volumes across multiple providers.
What is the difference between smart and intelligent payment routing?
Smart routing uses predefined rules and historical data to optimize payment paths. Intelligent routing adds real-time machine learning and adaptive algorithms on top. Both aim to improve transaction success rates, but intelligent routing is more flexible, learning continuously from processing patterns to optimize future transactions.
How does smart payment routing reduce processing costs?
Smart routing analyzes each transaction's characteristics and directs it to the acquirer offering the lowest processing fee for that specific card type, currency, and geography. By distributing traffic optimally across multiple providers, businesses can reduce their overall processing costs by 15-25% compared to static routing.
What is payment cascading and how does it relate to routing?
Payment cascading is the automatic retry of a declined transaction through an alternative payment provider. It works alongside smart routing: when the primary route declines a transaction, the system immediately attempts it through the next best provider. This combination recovers 10-30% of transactions that would otherwise be lost.
Do I need multiple acquirers to benefit from smart routing?
While smart routing delivers the greatest benefit with multiple acquirers, even businesses with two or three payment providers can see significant improvements. The key is having alternatives for the system to route between. Payneteasy's platform supports seamless addition of new acquirers as your business grows.
How does smart routing work with 3D Secure authentication?
Smart routing takes 3D Secure requirements into account when selecting acquirers. The system can route transactions to acquirers that support specific 3DS versions, reducing authentication friction and improving conversion rates while maintaining compliance with SCA regulations.



